Upsell Plugin Support
No worries! Help is on the way!Â
IMPORTANT
- Before submitting a support ticket to us, please review ALL the questions and answers below and proceed accordingly, as you will most likely find the answer you are looking for.
- ONLYÂ if you cannot find an answer to your question/issue, proceed with filling out the support form below.
How do I activate my UpsellPlugin License
In order for you to use the checkout, bumps feature and one-click upsell feature on your Conversion Blueprint Funnels, you will have to have your OWN UpsellPlugin license which you can purchase directly from UpsellPlugin ($97/year) and through our link here (it is an affiliate link, but that’s not why we recommend it! 😘).
Once you pay for your UpsellPlugin license, you will get your own license key, which you need to enter by going to the Dashboard -> Upsell -> Settings -> and paste your license key into the license key field, and save! That’s it!
How do I cancel my UpsellPlugin License subscription
To cancel your subscription to Upsell Plug-In, please refer to the original email you received from the Upsell plugin when you initially purchased the license. Within that email, you should find a link to login to your Upsell account, where you can proceed to cancel your subscription.
How to set up and configure your UpsellPlugin on your website
How to test UpsellPlugin and make sure everything is working correctly
Please watch the following video:
How to connect your email provider (Mailerlite etc.) to your funnels with UpsellPlugin to trigger email automation
To connect your UpsellPlugin to your email marketing service (Mailerlite etc.), please watch these 2 videos:
Part 1: https://www.loom.com/share/3c775a90f9144d4095372b6bf88f7144
Part 2: https://www.loom.com/share/c0d1de0e96a24910abf324e2cc96fff3
How to add a new product in UpsellPlugin and deliver it (digital product or course/membership)
Watch the following tutorial on how to add a new product to UpsellPlugin and deliver it:
https://www.loom.com/share/91a1729136fe487a96bda46e0c0828b8
How to change the wording in the Upsell order form to increase conversion and link to password reset
Watch the following tutorial on how to change the wording in the Upsell order form to increase conversion and link to password reset
https://www.loom.com/share/176805c8db6c41fb83a64d91dfc9f727
Someone placed an order through UpsellPlugin, but it's not showing in MemberPress (or, there is an issue with the connection between UpsellPlugin and MemberPress)
Someone's subscription was renewed, but it's not showing in UpsellPlugin and they do not have access in MemberPress
When people place an order through UpsellPlugin or when I test, it gets stuck on the payment page and won't process
Make it easy for us to help you!
- When filling out the support form below, include ALL the relevant details that would help us help you.
- Provide us with the correct links/logins/pages (double check passwords etc.) and explain how we can find/recreate the issue on our side.
- Support tickets that do not include all the necessary information, take significantly longer to resolve and result in a lot of avoidable back-and-forth.