Technical Support

No worries! Help is on the way! 

IMPORTANT

  • Before submitting a support ticket to us, please review ALL the questions and answers below and proceed accordingly, as you will most likely find the answer you are looking for.
  • ONLY if you cannot find an answer to your question/issue, proceed with filling out the support form below.

My website is not working

Does the error look like this?

If yes, go to https://whatismyip.org/ and copy your IP address and please proceed by filling out the support ticket form below.

 

Does the error look like this?

Please proceed by filling out the support ticket form below.

403 error/Forbidden message

Divi/Website design issues

Divi related videos from our Knowledge Base:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/video-tutorials/search/divi

 

How do I set up a coming soon page

– Please check out the related videos here:

Watch video #1 here

https://nohasslewebsite.zohodesk.com/portal/en/kb/search/coming%20soon

 

I have an issue with my logo

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/search/logo

 

I want to edit my Menu 

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/search/menu

 

I want to edit my Footer

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/search/footer

 

The spacing on my page doesn’t look right

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/search/weird

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/tutorial-on-how-to-make-sure-mobile-view-looks-good-on-any-page-2023

 

I want to edit my blog page and blog post

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/everything-you-need-to-know-about-setting-up-your-blog-posts

 

 My homepage is blank

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/tutorial-how-to-restore-a-page-to-an-earlier-revision-in-the-backend-of-your-page-2024

 

How do I add a GDPR/consent/cookies to my website?

Go to Dashboard > Plugins > Add New > then search for ‘GDPR’ > choose the latest updated plugin with good reviews > then click ‘Install’ and then ‘Activate

 

How to create a Bloom optin that pops up when you click a button?

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/video-tutorial-how-to-create-a-bloom-optin-that-pops-up-when-you-click-a-button

 

How to disable/temporarily remove the ‘Freebie!’ section at the bottom of the home page?

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/tutorial-how-to-disable-temporarily-remove-the-freebie-section-at-the-bottom-of-the-home-page

 

The Ultimate Guide to Using Images within Divi

– Please check out the link here:

https://www.elegantthemes.com/blog/divi-resources/the-ultimate-guide-to-using-images-within-divi

 

 

If you have followed the tutorials but still cannot figure it out and you need help, please proceed by filling out the support ticket form below.

Woocommerce issues

Woocommerce has a great tutorial page here https://woo.com/documentation/woocommerce/ and you can also search any questions related to Woocommerce on Youtube (just add 2024 at the end of each question).

You may also check out related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/no-hassle-website/video-tutorials/search/woocommerce

 

How to make your product images look good on your shop page

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/how-to-make-your-product-images-look-good-on-your-shop-page

 

How To Add an E-Commerce Store To Your Website

– Please check out the related videos here:

https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/tutorial-how-to-add-an-e-commerce-store-to-your-website

 

How To Remove the Cart Icon on your Menu

Go to Dashboard > Plugins > All Plugins > Woocommerce > Deactivate

 

 

If you have followed the tutorials but still need help, please proceed by filling out the support ticket form below.

Links to website instruction pages

NHW3.0 No Hassle Website 3.0
https://nohasslewebsite.com/nhw3-instructions/

 

NHP3.0 No Hassle Membership and Course Platform 3.0
https://nohasslewebsite.com/nhp3-instructions/

 

NHF3.0 No Hassle Funnels 3.0
https://nohasslewebsite.com/nhf3-instructions/

 

CBF Conversion Blueprint Funnels
https://nohasslewebsite.com/cbf-instructions/

 

SW Secret Weapon
https://nohasslewebsite.com/sw-instructions/

How No Hassle Custom Work service works (2024)

Please watch this video: https://nohasslewebsite.zohodesk.com/portal/en/kb/articles/how-no-hassle-custom-work-service-works

Make it easy for us to help you!

  • When filling out the support form below, include ALL the relevant details that would help us help you.
  • Provide us with the correct links/logins/pages (double check passwords etc.) and explain how we can find/recreate the issue on our side.
  • Support tickets that do not include all the necessary information, take significantly longer to resolve and result in a lot of avoidable back-and-forth.
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