Billing Support
No worries! Help is on the way!
IMPORTANT
- Before submitting a support ticket to us, please review ALL the questions and answers below and proceed accordingly, as you will most likely find the answer you are looking for.
- ONLY if you cannot find an answer to your question/issue, proceed with filling out the support form below.
I want to cancel my No Hassle Hosting
We are sorry to hear that you are considering canceling your websites under our No Hassle Hosting service. We understand your situation and want to ensure that we proceed according to your preferences.
Before we proceed with any cancellation or deletion, we kindly request you to watch this video, which explains the process in detail.
The options you have if you no longer want to pay for your No Hassle hosting
Once you have watched the video, if you want to proceed with the deletion of your website, please fill out the following form: https://zfrmz.com/VWchdtG08BqRzBhyxYEr
We appreciate your understanding and cooperation.
I want to delete some of my website/s
Before we proceed with deleting any of your websites, we want to ensure that you are aware of the following steps:
1. Once deleted, your website cannot be used in the future. Please ensure that you have backed up any necessary data or content.
2. We will adjust your hosting plan based on the number of remaining websites without free hosting to ensure accurate billing and resource allocation.
Kindly confirm your consent to proceed with the website deletion and hosting plan adjustment by filling out the following form: https://zfrmz.com/GA3oaKF30LREsL4GQKwG
I want to upgrade/downgrade my No Hassle Hosting Plan
I want to change my billing from Monthly to Annual / Annual to Monthly
I want to set-up an autopay
If you want to set up a monthly autopayment, you will see the option on your invoice, as long as you make the payment before the invoice due date. If the due date has passed, pay manually for this month, and set up the autopayment next month before the invoice due date.
Here’s how to set up monthly autopayments:
If you’re using Paypal as your payment method:
1. Open your invoice and locate the DEBIT/CREDIT CARD or Paypal Subscribe button at the top right corner.
2. Fill out the required information.
3. Click the “AGREE & SUBSCRIBE” button at the bottom of the page to confirm your autopay setup.
If you’re using a Credit Card as your payment method:
1. Open your invoice and find the PAY NOW button at the top right corner.
2. Fill out the necessary information.
3. Click the “SUBMIT PAYMENT” button at the bottom of the page to confirm.
Important Reminder for the Credit Card as your payment method:
Please contact the bank associated with the card to ensure your autopay setup is successful. We have limited access to check this on our end. Alternatively, you can wait for your next month’s invoice to see if it’s automatically paid.
We also offer discounted rates for annual payments:
Basic Plan: $11.99/month or $129.99/year for 1 Website
Standard Plan: $14.99/month or $164.99/year for up to 3 Websites
Premium Plan: $17.99/month or $197.99/year for up to 6 Websites
Advanced Plan: $20.99/month or $230.99/year for up to 9 Websites
Elite Plan: $23.99/month or $263.99/year for up to 12 Websites
I have a double payment
I want to update my profile information
Please log in to your client area to update your information here: https://billing-nohasslewebsite.com/clientarea.php . Once logged in, look for the green button in the upper left corner that says “Update.
I want to update my credit card information
I want to update my credit card information Please log in to your client area to update your credit card here: https://billing-nohasslewebsite.com/clientarea.php. Once logged in, click on “Hello, Your Name” in the upper right corner, and then select “Payment Methods.
I cannot login to my No Hassle Hosting account
Make it easy for us to help you!
- When filling out the support form below, include ALL the relevant details that would help us help you.
- Provide us with the correct links/logins/pages (double check passwords etc.) and explain how we can find/recreate the issue on our side.
- Support tickets that do not include all the necessary information, take significantly longer to resolve and result in a lot of avoidable back-and-forth.